IMPORTANT BOOKING INFORMATION
Thank you for choosing The Phoenix
Following the relaxation of regulations in England and Wales, it is a personal preference whether guests and team members choose to wear a face covering in our pubs. You are no longer required to check-in for Track and Trace purposes.
For our guests in Scotland, please note that it is mandatory to wear face coverings whilst not seated in our pubs. We require our guests to provide contact details for Test and Trace purposes. If this is not provided, we cannot serve you.
Your safety and comfort remains our priority and we will continue to maintain the highest standards of cleanliness.
Due to UK wide supply issues some of our menu items or ingredients may not currently be available. If you have any special dietary requirements, it’s important that you speak to a member of the team before placing your order. We are working hard to rectify this as soon as possible.
In the event of any changes to government guidelines that may affect your Christmas booking, your deposit will remain safe. In the unfortunate event that your booking cannot proceed, we will refund your deposit in full using the original payment method.
Tell us your seating preference in the special requests box. We will try our best to accommodate you, but we cannot guarantee where your table will be allocated.
We look forward to seeing you soon!
Whatever your occasion we would love to help make it extra special for you. For bookings of 10 people or more, there are several ways to get in touch, enquire below or if your booking is for a larger group of 40+ guests you can also contact our sales manager, Ellie, on 07393 700435 who will be happy to help.